Your questions answered
How are we different from Hootsuite?
That’s an excellent question we hear a lot. Let’s try and make it short:
Hootsuite works mainly as a real-time social media moderation platform through a dashboard where you can add all your social media timeline streams, side-by-side, and make sure to respond quickly to every client request or inquiry. Additional users, basic reports and insights are available mainly via partner apps at a significant additional cost.
Allin1Social is fully specialized in scheduling, social media intelligence, competitor benchmarking and reporting. The platform pulls together all you need for social media management in a single user-friendly dashboard. The strength of the platform lies in the powerful analytics, competitor benchmarking reports and actionable insights – all beautifully presented in PDF/Excel reports, so you don’t waste time on manual reporting.
With Allin1Social insights you get a full view of your own and your competitors’ performance, based on which you can optimize your social media strategy – and use the scheduling tool and content calendar to put that plan into practice.
I'm already using another social media platform. Can I use it together with Allin1Social?
Absolutely! Our detailed reporting and analytics features are a perfect addition for any other social media tool you might be using.
How does the 8-day trial work?
When you sign up, you instantly get access to all the features of the plan you have selected for 8 days. No credit card is necessary. We will notify you when your trial expires. You can then select a plan and pay by credit card to continue using the platform. If you choose not to continue, your account will expire. But we’re sure you’ll love it!
Who owns my data?
You do! It’s your data after all. We want customers to use Allin1Social because they love it, not because their data stuck in it.
Can I upgrade of downgrade anytime?
Yes. Allin1Social is a pay-as-you-go service, and you can upgrade, downgrade or cancel at any time. Click on Billing in your Allin1Social account to change your Plan.</>
Do you have any contracts or cancellation fees?
No. Allin1Social is a pay-as-you-go service. We do not have minimum contracts of cancellation fees. You can cancel whenever you want. If you cancel, you’ll be billed for the current month, but you won’t be billed again.
Do I need an Allin1Social subscription to get a social media report?
No you don’t. You can buy a customized, indidual report through our Allin1Social Intelligence service. Just choose the report type, select the brands and send us a request. We’ll send you the report!